Shipping & Returns Policies

Shipping Policy

At Gauhar Ali, we are committed to delivering your order as quickly as possible. Below are the details of our Shipping Policy:

Processing Time

  • Orders are processed within 1-2 business days after payment confirmation. Once your order has been processed, it will be shipped out.

Shipping Time

  • We offer 7-10 Days Shipping for all orders, meaning your items will arrive within 7 business days from the date of shipment. The delivery timeframe may vary based on your location and external factors, but we strive to ensure all deliveries are made within this period.

Shipping Charges

  • Shipping charges will be applicable based on your location. The total shipping cost will be calculated at checkout.

Delays and Exceptions

  • In rare cases, there may be delays due to unforeseen circumstances such as weather conditions, customs clearance, or shipping carrier issues. If there is any delay, we will notify you promptly.

International Shipping

  • For orders placed outside of our main shipping regions, delivery times may vary. Customs fees or import duties may apply depending on the destination country.

Contact Us

  • If you have any questions or concerns about your order, please contact our customer service at +39 331 4495924 or sales@gauharali.com

 

Return Policy

At Gauhar Ali, we strive to provide you with the best shopping experience possible. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns

  • You have 14 days from the date you receive your order to request a return.
  • To be eligible for a return, the item must be unused, in its original condition, and in its original packaging. Any signs of wear, damage, or alterations will disqualify the item from being returned. 

Non-Returnable Items

Please note, the following items cannot be returned:

  • Items marked as clearance or Final Sale.
  • Items that have been worn, washed, or damaged after delivery. 

Return Process

  1. Contact our customer support within 14 days of receiving your order to initiate a return.
  2. Once your return is approved, you will receive instructions on how to send the item back to us.
  3. The item must be shipped to us within 7 days of receiving the return approval.

Refunds

  • Once we receive your item and inspect it, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed within 7 business days to the original payment method.
  • Please note that shipping fees are non-refundable.

Shipping Costs for Returns

  • You will be responsible for the shipping costs of returning your item unless the return is due to an error on our part (e.g., wrong or defective item).

Contact Us

If you have any questions regarding our return policy, feel free to reach out to our customer support team at +39 331 4495924 or  sales@gauharali.com

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